Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.

Compliance and Government Audit Reports


In LINDT & SPRÜNGLI you have found a partner that is dedicated to producing the world's finest chocolates. We are delighted to welcome you on our Website.

We uphold the trust of our visitors to our online presence, via our websites, our online shops, our applications and our social pages (called the “Sites”).

These Terms of Use apply to visitors, fans or partners or anyone interacting with our Sites. Your access and use of LINDT & SPRÜNGLI Sites operated by ourselves or run on our pages on third party’s platforms are governed by these Terms of Use. By accessing, browsing and using our Sites, you acknowledge that you have read, understood and accepted these Terms of Use.

We reserve the right to update these Terms of Use occasionally in particular for legal or regulatory reasons or to allow optimal functioning of the Sites.


LINDT & SPRÜNGLI is the owner or authorized user of all copyright, trademarks and other intellectual property rights in all text, images and additional content on the Sites. We allow you to browse the Sites and reproduce extracts for your own use, but please keep intact all copyright and trademark notices. Reproduction, sale or use for commercial purpose is not permitted.

You guarantee that you are the owner of all the rights over any submission, including without limitation idea, feedback or know-how on the Sites or have obtained permission to share it with us. You also agree that LINDT & SPRÜNGLI is allowed to re-use your submission free of compensation.

Additional information (such as images, text, files, media,) which you may have access to on the Sites is the sole responsibility of the source from which such content originated. LINDT & SPRÜNGLI does not guarantee that your use of any content presented on the Sites will not infringe rights of third parties.


Any personal data that you share with us via Internet is protected according to our Privacy Notice. We invite you to read this Privacy Notice carefully before providing us with any personal data.

You shall refrain from utilizing our Sites to infringe anyone's privacy and/or denigrate LINDT & SPRÜNGLI, its users or partners or attack our systems with viruses or security issues.

You may link to our Sites, provided that you do not suggest in any way that you are affiliated with or endorsed by us. You shall not use "framing", “deep linking” or similar practices and must guarantee that the link to the Site opens in a separate window.


LINDT & SPRÜNGLI welcomes your feedback on our products and services through our loyalty programmes or on our Sites and platforms. Product testimonials shall be truthful and constructive. We furthermore reserve the right to edit your testimonials for length, spelling, etc. and re- post your comments in marketing or communication materials.


You can participate to the online promotions and contests that we run on our Sites without any obligation to purchase or order products or services. The rules of each promotion are communicated along with the promotion entry details. We will notify the winners in writing and our Privacy Notice applies to the collection of personal data for the purpose of the promotion or the contest. 


If you open an Account on one of our Sites, you are responsible for ensuring that personal data which you are required to provide upon registering is truthful, accurate and up-to-date in all respects. If your personal data changes, or if you wish to cancel your Account, you may notify us by contacting us at 02 9854 2500 or via our contact form:

Upon registration, you will receive a password. This is to be kept secret as you are solely responsible if you do not maintain its confidentiality.

We reserve the right to refuse service and/or terminate accounts without prior notice should these Terms of Use be violated or if we decide, in our sole discretion, that it would be in LINDT & SPRÜNGLI’s best interests to do so.


Although our aim is to offer you the best service possible, we make no promise that the services on the Sites will meet your standards, that the services will be fault-less, or that the Sites will be available at all times. Note that some online offers or news available on our Sites may contain information about products and services which are not for sale in your country. 

As a service to our visitors, our Sites may comprise hypertext links redirecting to other Sites that are not operated or controlled by LINDT & SPRÜNGLI or its affiliates. LINDT & SPRÜNGLI shall not be considered accountable for these sites and hence declines all responsibility and liability in relation to their content, lawfulness, accuracy or functions.

Whilst LINDT & SPRÜNGLI makes reasonable efforts to exclude viruses or other destructive computer codes from the Sites, it does not give any assurance and assumes no liability in relation to viruses or such computer codes.

We do  not exclude liability for death or personal injury arising from our negligence but otherwise to the extent permissible by any applicable law, LINDT & SPRÜNGLI, its affiliates and their officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any loss of profits or direct or indirect loss or damage of whatever nature (including but or anticipated savings or wasted expenditure) arising from or in connection with your access to, use of, or reliance on our Sites, regardless of whether such loss or damage would arise in the ordinary course of events, is reasonably foreseeable, or is caused by any error or omission in the Sites (whether negligent or not). In addition, LINDT & SPRÜNGLI, its affiliates and their officers, directors, employees, shareholders or agents of any of them, exclude in any case all liability and responsibility whatsoever in connection with your use of or access to linked third party websites.

To the extent permitted by applicable law, you expressly waive all claims against LINDT & SPRÜNGLI, its officers, directors, employees, shareholders, associated companies or agents that may arise from your use or access of our Sites.


These Terms of Use are governed by the laws of Australia, without giving effect to the principles of conflict of laws and the parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute relating to these Terms of Use and the use of the Sites the exclusive place of jurisdiction shall be England, United Kingdom.

This Website is operated by or on behalf of Lindt & Sprüngli Australia PTY LTD, located at 16 Hollinsworth Road, Marsden Park, NSW 2765, Australia. If you have any questions regarding these Terms of Use, please contact us via the online form: or write to us at the address mentioned above.

If any of these Terms are found to be illegal or otherwise unenforceable, such terms shall be deleted from the Terms of Use and the remaining enforceable terms shall continue in full force and effect.

Compliance and Government Audit Reports

Marsden Park Lindt Office Marsden Park Lindt Office

Modern Slavery Statement 2021

Lindt & Sprüngli recognises its responsibility to respect human rights and international labour standards as defined in the UN Guiding Principles for Business and Human Rights. A significant part of our potential human rights impacts is related to our supply chain. We define specific approaches and programs to further assess, prevent, and mitigate potential and actual human rights impacts with our sourced raw and packaging materials. We also have further activities to support and respect human rights regarding our own operations and consumer-related issues.
Dr Dieter Weisskopf
CEO Lindt & Sprüngli Group

Cocoa Pod
Lindt & Sprüngli Australia

Independent Environmental Audit Report

NGH Pty LTD (NGH) were engaged by Lindt & Sprüngli to complete an Independent Environmental Audit. Lindt & Sprüngli is required to undertake an independent audit in accordance with the requirements of SSD 6620 Condition D6 which states:

Within two years of the commencement of operations of the Development, and every three (3) years thereafter if requested by the Secretary.

Lindt & Sprüngli Australia

Independent Environmental Audit Recommendations

Lindt believe in continuous improvement. Attached are the recommendations from the Independent Environmental Report.

Lindt & Sprüngli Australia

Site Noise Assessment Report 

Lindt & Sprüngli are conscious of our operations at the Marsden Park Site and any disruption this may cause to the public, and surrounding businesses. Therefore Lindt have undertaken an external independent noise assessment to ensure our business has no negative impact on the environment and surrounding businesses.

Lindt & Sprüngli Australia

Australian Packing Covenant Organisation (APCO) Annual Report

At Lindt & Sprüngli, we strive to minimize our environmental footprint throughout our value chain. Improving how we source and use our packaging material is an essential driver for this endeavor. We are determined to eliminate waste and address environmental risks such as deforestation by continuously and proactively challenging our entire packaging portfolio.

Lindt Australia have engaged a Packing Specialist whom manages our Packaging environmental footprint by setting future packaging sustainability targets and reporting to APCO annually.


Other Compliance Documents

Lindt & Sprüngli Australia

WGEA Letter of Compliance

Lindt & Sprüngli (Australia) Pty Ltd is proudly compliant with the Workplace Gender Equality Act 2012 (Act).

This is the letter from the WGEA confirming our compliance.

Lindt & Sprüngli Australia

WGEA Public Report

Lindt & Sprüngli (Australia) Pty Ltd is pleased to present our latest workplace gender equality public report.  For more information on gender equality in Australian workplaces please visit the Workplace Gender Equality Agency website.


Our Shops & Cafés

Find your nearest store

Follow@Lindt_Australia on instagram #lindtlove

Marden park office