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Do you have a question? There might already be an answer on our frequently asked questions page.

If not, please send us your enquiry by completing the form below. We will respond to you as soon as possible. Thank you.

All fields marked with an asterisk (*) are required/mandatory

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(Name, flavour / type, pack size. Please retain the product and packaging as it may be requested for further investigation.)

(For Pick n Mix products, please provide date of purchase instead)

(L-Code is located on the back of the pack, starting with L followed by 4-7 numbers)

(NA when not applicable)

(Name and place of store)

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      In line with our Lindt Quality Guarantee, if a product is not acceptable, please upload photos of the product, packaging, best before date, L-Code and receipt to allow us to investigate the matter and get back to you as quickly as possible. Please retain the product and packaging as it may be requested for further investigation.