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Contact us

Do you have a question? There might already be an answer on our frequently asked questions page.

View the FAQ Page

If not, please send us your enquiry by completing the form below. We will respond to you as soon as possible. Thank you.

All fields marked with an asterisk (*) are required/mandatory

Reason for contacting us

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Your Message

Title

Miss. Ms. Mrs. Mr.

First Name

Last Name

Organisation

Postcode

House Name / Number

Street

Town / City

Country

Email

Phone Number

Product Description

(Name, flavour / type, pack size. Please retain the product and packaging as it may be requested for further investigation.)

Best Before Date

(For Pick n Mix products, please provide date of purchase instead)

Product L-Code

(L-Code is located on the back of the pack, starting with L followed by 4-7 numbers)

OrderNumber

(NA when not applicable)

Place of purchase

(Name and place of store)

Barcode

Photo upload

Drag and drop files or click to select

In line with our Lindt Quality Guarantee, if a product is not acceptable, please upload photos of the product, packaging, best before date, L-Code and receipt to allow us to investigate the matter and get back to you as quickly as possible. Please retain the product and packaging as it may be requested for further investigation.